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FAQs
Frequently asked questions
General
Our drop-ins pop up at different venues between Haywards Heath and Eastbourne! You’ll find the latest locations, dates and times on our Facebook and Instagram pages. Give us a follow so you do not miss the next stop on the track!
Yes we do, details of this will be always be transparently shown on the social media posts.
Yes, you can — but booking is strongly recommended! If you turn up without booking, we can only fit you in if there’s space left. To avoid disappointment, it’s best to book ahead. ALL ABOARD EARLY!
Our drop in sessions last for 2 hours, which is plenty of time to wear your train loving little one out!
Yes, absolutely! We kindly ask that you be mindful of allergies, and don't share your food, and also make sure all rubbish is put in the bins or taken with you.
We are based in Sussex, and mainly cover East and West Sussex, some of Surrey and Kent.
First, you send us your enquiry. Then we chat through any questions and ask you to complete our booking form. To secure your date, you’ll pay a £25 non-refundable deposit. The remaining balance is due 4 weeks before the party. We’ll send a friendly reminder, then check the final details a few days before the big day. EASY ON THE RAILS!
Easy! Use the contact form on our website or send us a message on social media. We’ll get back to you as soon as we can and help you get your little one on board for the fun!
We’ll confirm the payment options with you when you book, so you always know what to expect. For drop-ins, the payment details are shown with each session. If you’re unsure, just message us and we’ll help!
Our services are designed with toddlers and young children in mind, typically aged 1-6. For those attending drop in sessions with babies, there will be a non-walker station designed for the tiny tot's; these typically won't be supplied for parties for older children unless requested.
WE BRING THE TRAIN-TASTIC FUN TO YOU! Your party includes our themed setup, hands-on train play, ride-on fun, tracks, and plenty of interactive entertainment for little engines to enjoy. We’ll tailor the experience to suit your event, age group, and space.
If your plans change, GET IN TOUCH AS SOON AS YOU CAN! We’ll always try to help with rescheduling where possible. Please note that the £25 deposit is non-refundable, and any further terms about cancellation or moving your booking will be confirmed with your party form.
YES PLEASE — YOU BOOK THE SPACE, WE BRING THE RAILWAY MAGIC! We come to your chosen venue, whether that’s at home, in a hall, or at another suitable location. If you’re not sure whether a venue will work, just ask and we’ll help you check it out!
We don’t need a whole station, but we do need enough room for safe, happy play! The exact space depends on the size of your booking and the type of setup, so send us your venue details and we’ll let you know what will work best.
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